Site slow

Incident Report for Chit Chats

Resolved

We have moved the slow process to a separate server pool so it cannot interfere with users requests.

Posted Jun 15, 2020 - 17:08 EDT

Identified

We've blocked the immediate cause of the web site slowness and are implementing a longer term fix.

Posted Jun 15, 2020 - 14:10 EDT

Investigating

The chitchats.com site is currently slow responding to requests. We are investigating the cause.

Posted Jun 15, 2020 - 13:55 EDT

This incident affected: Web applications (Web Application and API, Shipments and Postage).