All Systems Operational

About This Site

Welcome to Chit Chats' home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

As always, if you are experiencing any issues with Chit Chats, don't hesitate to get in touch with us at support@chitchats.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Web Application and API ? Operational
90 days ago
100.0 % uptime
Today
Shipments and Postage ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021
Issue buying postage and printing shipping labels
Resolved - This has been resolved.
Apr 13, 14:51 EDT
Monitoring - Things are looking more normal now. We'll continue to monitor.
Apr 13, 14:13 EDT
Identified - Canada Post is experiencing a technical problem that is causing some portion of our requests to their API to fail. We will update when we get some status from them.
Apr 13, 13:50 EDT
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021
Issue purchasing Canada Post postage
Resolved - This incident has been resolved and service is back to normal.
Apr 5, 13:56 EDT
Identified - We have confirmed the problem is with Canada Post and they are working on restoring their service.
Apr 5, 13:26 EDT
Investigating - The Canada Post API is not currently returning any valid results. Our clients are consequently not currently able to purchase Canada Post postage or print labels for previously purchased postage. We are working with CP to determine the cause and fix for this issue.
Apr 5, 13:24 EDT
Site partially down.
Resolved - One of our application servers was down for about 6 minutes due to a security update that did not work properly. Some clients would have seen an error page instead of expected results on some percentage of their page views.
Apr 5, 13:00 EDT
Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Database software upgrade
Completed - This update has been completed.
Apr 2, 00:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 EDT
Scheduled - The Chit Chats site and API will be down for up to 2 hours to allow a software upgrade.
Mar 25, 16:02 EDT
Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

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