We have resolved an account issue with our postage partner that was preventing the purchase of postage. Everything should be back to normal now. We apologize for the inconvenience.
Posted Dec 10, 2018 - 13:14 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2018 - 13:04 EST
Identified
We are working with our postage partner to resolve this issue as soon as possible.
Posted Dec 10, 2018 - 12:49 EST
Update
We are continuing to investigate this issue.
Posted Dec 10, 2018 - 12:29 EST
Investigating
We are currently experiencing elevated error rates while purchasing postage. We are investigating this issue.
Posted Dec 10, 2018 - 12:14 EST
This incident affected: Web applications (Shipments and Postage).