All Systems Operational

About This Site

Welcome to Chit Chats' home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

As always, if you are experiencing any issues with Chit Chats, don't hesitate to get in touch with us at support@chitchats.com and we'll get back to you as soon as we can.

Web Application and API   ? Operational
90 days ago
99.99 % uptime
Today
Shipments and Postage   ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2018

No incidents reported today.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018
Resolved - We have resolved an account issue with our postage partner that was preventing the purchase of postage. Everything should be back to normal now. We apologize for the inconvenience.
Dec 10, 13:14 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 13:04 EST
Identified - We are working with our postage partner to resolve this issue as soon as possible.
Dec 10, 12:49 EST
Update - We are continuing to investigate this issue.
Dec 10, 12:29 EST
Investigating - We are currently experiencing elevated error rates while purchasing postage. We are investigating this issue.
Dec 10, 12:14 EST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Completed - This maintenance is complete.
Dec 6, 00:24 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 EST
Scheduled - The chitchats.com site and API will be down for 2 short periods of up to 5 minutes each during this maintenance window to allow for important upgrades to the database cluster.
Dec 5, 13:50 EST
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Resolved - EasyPost account issue is resolved.
Nov 29, 14:28 EST
Update - We are continuing to investigate this issue.
Nov 29, 13:51 EST
Investigating - We are currently having issue with our EasyPost account which is used for purchasing postage and address verification.
Nov 29, 13:51 EST